Solutions that allow local governments to support the needs of their community

UtilityPlus Provides Exclusive Self Service Options for your Citizens

3 Key Modules

Work Orders

Online system for residents to submit and track work orders

Occupational License

Online portal for business owners to apply or renew their license.

Utilities

Online portal for citizens to review and pay their bill with ease.

Work Orders

  • Allows citizens in the community to report issues in real time.
  • Safety issues can be prioritized through the application.
  • Track true cost of inventory, man hours, equipment and materials per work order.
  • Complete reporting of all charge for a work order.
  • Track FEMA payment rates during a disaster.
  • Submit reports to your district for review and full disclosure of actual cost to support the community.
  • Continually keep citizens informed in the progress of their work order request.
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Occupational License

  • Allows businesses to process request for license online.
  • Business can print their own license after submitting application online.
  • Pay online to get your license immediately.
  • Review tax history.
  • Send out delinquent notices.
  • Full reporting of all applications paid online.
  • Communicate with business via text or email if customer agrees.
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Uitilities

  • Bill customers for all utilities or services used in the community.
  • Separate customer base to allow meter readers time to gather data in shorter time.
  • Allow customers to pay online, via credit or debit card to allow quick processing of payments.
  • Allows meter readers to capture readings in the field and upload for billing.
  • Internet is not required for meter readers.
  • Meter readers can take notes and pictures of any issues while in the field.
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6 Reasons to Use UtilityPlus

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    Reports

    Each module has a full list of reports that can be customized by need.

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    Mobile Convenience

    Full integration with IOS and Android tablets for in field use.

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    No hardware to install

    Cloud based solution that accessible anytime without burdening IT departments.

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    Notifications

    Easily communicate with citizens via text and/or email

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    Data Repository

    Ability to search historical data in real time from any PC or mobile device

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    Share data across departments

    Everyone now has access to the same data, enabling them to act more quickly, accurately, and confidently.

Why choose us?

At CloudGavel, we offer a national award-winning solution backed by a team that’s proud to say that we have never lost a customer :

  • health-6332_fc720e72-c337-4f55-ac5e-081bb75924ec
    Protect your data

    Reduce risk by preventing security breaches with our state-of-the-art technology.

  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Optimize operations

    Improve efficiencies, drive cost out of manual processes.

  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your employees

    Allow your employees to do more and go further.